We are committed to maintaining the good health and well-being of our guests and team members, as well as helping our community prevent the spread of COVID-19. As part of that commitment, the museum has implemented new procedures and enhanced safety protocols for all.
(770) 606-5700
TICKETING
To limit the number of guests in the museum and help make social distancing easier, we have implemented a timed ticket system.
• Admission tickets are available for entrance every 30 minutes.
• Members are required to reserve your free-admission time.
• Regarding membership, except for those who kindly expressed your desire to support us by waiving any extension, memberships existing prior to our temporary closing have been extended three months to compensate for time missed while we were closed. Your digital membership cards will update automatically.
• Museum admission tickets are non-refundable and are for a single-use entry. No re-entry is allowed if you leave the grounds.
After purchasing your ticket(s):
• If you arrive early, please wait in your car until your ticket time.
• If you arrive late, you will only be allowed to visit if capacity allows.
Entry is not guaranteed for anyone who walks up to purchase a ticket in person.
Planetarium tickets are non-refundable and no exchanges are allowed. Please arrive at the planetarium at least 5 minutes before your show time. Late admittance will not be allowed.
*If you have a prepaid admission pass, planetarium pass, or a gift certificate, please call the museum at (770) 606-5700 so we can reserve your time for you.
HERE'S WHAT TO EXPECT
- All Tellus Science Museum staff members will be wearing masks as a safety precaution.
- We strongly suggest museum guests wear face masks.
- Hand-sanitizing stations will be located throughout the museum for your convenience.
- We will continue to clean and disinfect the museum according to our high standards, paying extra attention to touch points like doors and restrooms.
- Fossil Dig is temporarily closed.
- My Big Backyard is temporarily closed until October 12, 2020.
- To ensure public safety, water fountains are temporarily disabled.
- Water in CLEAR bottles with a lid ONLY will be allowed in the museum. (No travel cups allowed, please.)
- Bottled water is available for purchase in the Store or Café.
- No other drink or outside food is allowed in the museum. (Items may be stored in the locker room.)
- Please follow all one-way paths to help reinforce our social distancing measures.
HERE'S HOW YOU CAN HELP
While we will be taking extra measures to protect you, here’s how you can practice self-care responsibility.
- If you or any member of your party are not feeling well, please plan to visit on another day.
- While it isn’t required, we request that you wear a face mask while visiting with us.
- Wash your hands frequently following CDC recommendations. When hand washing is not available, use hand sanitizer.
- Do your part and stay 6 feet apart from other guests.
- Please be kind to our staff while we navigate new policies and procedures.
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